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    Today we can shop from anywhere and all thanks to Ecommerce. Business owners make use of strong marketing tools for their products but they should also remember that Customer Relationship Management Software is equally important.

    What is Customer Relationship Management software?

    Designed for owners to monitor the relationship between enterprises and customers. The software helps in learning their habits and needs. With this software you can constantly update customer data and also store their data safely in the system database management in a systematic way. You can even use data detection tool to analyze and prepare a list of types of customers to build a proper customer care strategies. CRM will handle all your customer related issues quickly and efficiently.

    Below we have mentioned the current top 5 customer management software.

    1. Salesforce CRM

    Salesforce CRM lets merchants to manage customer information by using a well-designed and user friendly interface. You can collect comprehensive information based a single customer like name, contact number, e-mail, etc. Plus, it also shows the information of business and finance data which is collected from the interaction with customer.

    2. Zoho CRM

    Zoho CRM is affordable solution which can handle your customer information. It can easily solve the basic problem of managing and building customer relationships. Due to its sufficient basic features for customer management it manages to hold current position. As compare to Salesforce it lacks in advanced features therefore most of their customers are small and medium enterprises.

    3. Sage CRM

    Sage CRM is a information management software that can store contact details, history, notes and files. It can also integrate with social network profile to connect with your customers. It can store countless contact information. You can also integrate it with Microsoft Outlook or with Google contacts. Though it is useful in many ways but somewhere its software is bit confusing as there are number of options available to manage contacts.

    4. Insightly CRM

    Insightly is quite different from the other software. You can easily set up and navigate the information. It’s the ideal choice for online business model of small scale. The performance is good because of the integration with Google apps, Gmail and Google Drive. It is trusted by many merchants around the globe. You can find insightly on iOS and Android phones.

    5. Microsoft Dynamics 365

    Microsoft Dynamics CRM can track an email account, a contact or any other opportunity to increase the sales. It can be fully integrated with Microsoft 365 suite. For the application like outlook and office using this CRM can be a biggest advantage. It works on iOS, Android and old windows phones. Its customer care software is bit complicated in terms of user interface more specifically on browser versions.

    We hope this article has helped you to know the best CRM software available today.

    Fill the form below if you want to integrate any of above CRM with your Magento store.

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      Eshika Is a bibliophile and conversationalist. Her life revolves around writing , photography, presentation and repeat. "go with the Flow" is her approach in life.

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