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Magento will give you more feel and experience of app-like e-commerce store through Progressive Web Applications (PWA) studio.
Yes, you read correctly!
As said by Peter Sheldon, Senior director of strategy, digital experience, Magento “PWAs blur the lines between mobile app and mobile site by equipping merchants and developers with a new front-end architecture that allows them to leverage open web APIs to build ‘app-like’ experiences directly in the browser that are fast, engaging, boost online conversions and enhance the pervasiveness of the in-store experience,”
You can see the changes happened five years ago from conventional desktop to interactive web design. Same way, PWAs also comes with an advance tool to bring the evolution of the mobile web.
Apps are a bit costly to build and maintain and customers only like to use the app from brands which they are using since long. As per Gartner, a lot of brands are unable to convince even 10% of customers to download their app because they use the mobile website as it is very interactive.
Now here PWAs comes in the picture:
Further. Magento said “PWA will improve the in-store experience. For instance, retailers can build native integration with the mobile camera hence customers can scan barcodes and make payment in-store using Google and Apple Pay”.
PWAs have the potential to open up a whole new world for store associates. It can replace the legacy POS system and retail associate platform by giving a fast, cost-effective and efficient way for store associates to find the product online and in-store. It also provides self-checkout, saves the sale and service return directly from an employee’s smartphone. Because we all want that sales associates should be completely knowledgeable about the online product.
Now retailers don’t have to connect customers to their in-store wi-fi to deliver the best mobile experience with their brand. PWAs provide you highly personalised cross-channel experiences on mobile without having to build a native app
Definitely, PWAs offer exceptional opportunities for merchants to boost conversion rate and increase in-store engagement.