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    I am facing this issue in the backend admin, in the customer Information, & Shopping Cart tab. It looks like the getQuote() function returns all cart items if no active quote is found for customer id.

    Screenshot :

    Please follow the below steps to fix this issue :=>

    Please create the following extension with a plugin

    1) Vendor/Module/etc/adminhtml/di.xml


    3)  Vendor/Module/Plugin/Block/SalesShoppingCartsTab.php

    That’s it! You are done.

    Note:  This will only work for Magento 2.3.3 and higher.

    Please share your thoughts if this article helpful to you.


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