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    I am facing this issue in the backend admin, in the customer Information, & Shopping Cart tab. It looks like the getQuote() function returns all cart items if no active quote is found for customer id.

    Screenshot :

    Please follow the below steps to fix this issue :=>

    Please create the following extension with a plugin

    1) Vendor/Module/etc/adminhtml/di.xml

    2)Vendor/Module/Rewrite/Customer/Block/Adminhtml/Edit/Tab/Cart.php

    3)  Vendor/Module/Plugin/Block/SalesShoppingCartsTab.php

    That’s it! You are done.

    Note:  This will only work for Magento 2.3.3 and higher.

    Please share your thoughts if this article helpful to you.

    Thanks.

    Fill the below form if you have any Magento programming need.





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