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I am facing this issue in the backend admin, in the customer Information, & Shopping Cart tab. It looks like the getQuote() function returns all cart items if no active quote is found for customer id.
Screenshot :
Please follow the below steps to fix this issue :=>
Please create the following extension with a plugin
1) Vendor/Module/etc/adminhtml/di.xml
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<?xml version="1.0"?> <config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:ObjectManager/etc/config.xsd"> <preference for="Magento\Customer\Block\Adminhtml\Edit\Tab\Cart" type="Vendor\Module\Rewrite\Customer\Block\Adminhtml\Edit\Tab\Cart"/> <type name="Magento\Sales\Block\Adminhtml\ShoppingCartsTab"> <plugin sortOrder="1" name="FixShoppingCartsTab" type="Vendor\Module\Plugin\Block\SalesShoppingCartsTab"/> </type> </config> |
2)Vendor/Module/Rewrite/Customer/Block/Adminhtml/Edit/Tab/Cart.php
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<?php namespace Vendor\Module\Rewrite\Customer\Block\Adminhtml\Edit\Tab; use Magento\Backend\Block\Widget\Grid\Extended; use Magento\Framework\Exception\NoSuchEntityException; class Cart extends \Magento\Customer\Block\Adminhtml\Edit\Tab\Cart { /** * Added fix when customer do not have any active quote * Magento 2 issue: https://github.com/magento/magento2/issues/26437 * Pull request: https://github.com/magento/magento2/pull/26489 */ protected function _prepareCollection() { $quote = $this->getQuote(); if ($quote && $quote->getId()) { $collection = $quote->getItemsCollection(false); $collection->addFieldToFilter('parent_item_id', ['null' => true]); } else { $collection = $this->_dataCollectionFactory->create(); } $this->setCollection($collection); return Extended::_prepareCollection(); } protected function getQuote() { if (null === $this->quote) { $customerId = $this->getCustomerId(); $storeIds = $this->_storeManager->getWebsite($this->getWebsiteId())->getStoreIds(); try { $this->quote = $this->quoteFactory->create()->setSharedStoreIds($storeIds)->loadByCustomer($customerId); } catch (NoSuchEntityException $e) { $this->quote = $this->quoteFactory->create()->setSharedStoreIds($storeIds); } } return $this->quote; } } |
3) Vendor/Module/Plugin/Block/SalesShoppingCartsTab.php
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<?php namespace Vendor\Module\Plugin\Block; use Magento\Sales\Block\Adminhtml\ShoppingCartsTab; class SalesShoppingCartsTab { public function afterGetTabUrl(ShoppingCartsTab $subject, $result) { return $subject->getUrl('customer/*/carts', ['_current' => true]); } } |
That’s it! You are done.
Note: This will only work for Magento 2.3.3 and higher.
Please share your thoughts if this article helpful to you.
Thanks.
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