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The importance of user experience and design consulting is gaining momentum amidst the companie. A webpage that is centered on better user experience offering user-friendly designs and navigations can help companies stand on par with the competitors.

At Mage Monkeys, we help companies to make the online store that stands out in the customer-driven marketplace by offering them a number of support services which will improve the conversion rates, drive revenue and create a competitive advantages on online business.

We have certified Magento experts to help build website that win customer loyalty and make your business pull ahead of the competition. Our proficiency to provide a reliable customer experience audit focuses on:

  • User tests (10-20 user tests across different devices, with defined test criteria)
  • Page template analysis and recommendations (full assessment of each page template)
  • Review of the checkout process (full review of each step and payment/delivery options etc.)
  • Review of email programs/activity
  • General recommendations for increasing AOV / CR% (things such as improving search engine, upsells / cross-sells, speeding up or improving layered navigation etc.)
  • Analysis around user journeys (based on web analytics data and user tests)
  • Review of ineffective pages (Looking at reasons for high bounce rates and exit rates)

Create a systematically fresh experience for your customers by investing into personalized UX which will ensure customer satisfaction and vali date the business value of your product. Our user experience project development practice also integrates application lifecycle development consultancy as a standalone project.

Right from business analysis and research, consumer research, user testing and prototyping, user experience development and support and proof of concept, our talented team of certified professionals create powerful websites helping clients maximize their IT investments as well as meet their business objectives.

We house the best resources involving senior e-commerce consultants, project managers and creative directors who work hard to offer services that could match up to the client’s expectations and render efficient solutions instantly.

If you would like to discuss a user experience project with us, please fill in our form.

Positive Words from Client:

“We commissioned Mage Monkeys to do a full customer experience audit after they were recommended to us by a consultant. The audit was based on a series of user’s tests, which analysed in detail and combined with findings from our own data. Mage Monkeys delivered a very actionable report, which was very insightful and covered everything from device/browser performance to issues with our user journeys and specific conversion barriers.”
- SuperKidsLeague.Com

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